Today I took a little time to thank people for good work they’re doing. They were all doing “little big things” — things that probably seem little and ordinary to them, but that can add up to a big difference for others, like keeping things clean in their workplace. Each one was grateful that I had stopped to thank them. Most of them told me stories about how much they like the place they work and the people they work with.

The cost to me was a tiny bit of time and attention. The reward was hearing people talk gladly about their work and their colleagues.